Pondok Indah Mall 3 Boutique, discover more

Location: Pondok Indah Mall 3, Ground Floor,

Jl. Metro Pondok Indah Kav. IV, Jakarta Selatan

Opening hours: Monday – Sunday, 10am – 09pm

Products sold: Coffee, machines & accessories  

Services: Coffee tasting, recycling

Plaza Indonesia boutique

Location: Plaza Indonesia, 1st Floor,

Jl. M.H. Thamrin No.9, Jakarta Pusat

Opening hours: Monday – Sunday, 11am – 06pm

Products sold: Coffee, machines & accessories  

Services: Coffee tasting, recycling

Senayan City Pop-up Boutique

Location: Senayan City, Ground Floor,

Jl. Asia Afrika No.19, Jakarta Pusat

Opening hours: Monday - Thursday, 11am – 08pm

Opening hours: Friday - Sunday, 11am – 09pm

Products sold: Coffee, machines & accessories  

Services: Coffee tasting, recycling

Lotte Shopping Avenue Pop-up Boutique

Location: Lotte Shopping Avenue, Ground Floor,

Jl. Prof. DR. Satrio No.3-5, Jakarta Selatan

Opening hours: Monday - Thursday, 11am – 08pm

Opening hours: Friday - Sunday, 11am – 09pm

Products sold: Coffee, machines & accessories  

Services: Coffee tasting, recycling

PIK Avenue Pop-up Boutique

Location: PIK Avenue, Ground Floor,

Jl. Pantai Indah Kapuk No.6, Jakarta Utara

Opening hours: Monday – Sunday, 11am – 09pm

Products sold: Coffee, machines & accessories  

Services: Coffee tasting, recycling

Pacific Place Pop-up Boutique

Location: Pacific Place, Ground Floor,

Jl. Jend. Sudirman No. 52 - 53, Jakarta Pusat

Opening hours: Monday – Sunday, 11am – 09pm

Products sold: Coffee, machines & accessories  

Services: Coffee tasting, recycling

PIM 2 Pop Up Boutique

Location: Pondok Indah Mall 2, North Ground Floor,

Jl. Metro Pondok Indah Kav. IV, Jakarta Selatan

Opening hours: Monday – Sunday, 10am – 09pm

Products sold: Coffee, machines & accessories  

Services: Coffee tasting, recycling

Gandaria City Pop-up Boutique

Location: Gandaria City, Ground Floor,

Jl. Sultan Iskandar Muda, Jakarta Selatan

Opening hours: Monday – Sunday, 11am – 09pm

Products sold: Coffee, machines & accessories  

Services: Coffee tasting, recycling

Central Park Pop-up Boutique

Location: Central Park, Ground Floor,

Jl. Letjen S. Parman No.28, Jakarta Barat

Opening hours: Monday - Friday, 11am – 08pm

Opening hours: Saturday & Sunday, 10am – 09pm

Products sold: Coffee, machines & accessories  

Services: Coffee tasting, recycling

Kota Kasablanka Pop-up Boutique

Location: Kota Kasablanka, Ground Floor,

Jl. Casablanca Raya Kav. 88, Jakarta Barat

Opening hours: Monday – Sunday, 11am – 09pm

Products sold: Coffee, machines & accessories  

Services: Coffee tasting, recycling

TSM Bandung Pop Up Boutique

Location: TSM Bandung , Ground Floor,

Jl. Gatot Subroto No.289, Cibangkong, Bandung

Opening hours: Monday – Sunday, 11am – 09pm

Products sold: Coffee, machines & accessories  

Services: Coffee tasting, recycling

Delipark Medan pop-up boutique

Location: Delipark Mall, Ground Floor,

Jl. Putri Hijau No.1, Kesawan, OPQ, Medan

Opening hours: Monday – Sunday, 11am – 09pm

Products sold: Coffee, machines & accessories  

Services: Coffee tasting, recycling

Lippo Mall Puri pop-up boutique

Location: Lippo Mall Puri, Ground floor,

Puri Indah CBD Jl. Puri Indah Raya Blok U 1

Opening hours: Monday – Sunday, 11am – 09pm

Products sold: Coffee, machines & accessories  

Services: Coffee tasting, recycling

Sun Plaza Medan pop-up boutique

Location: Sun Plaza Mall, Ground Floor,

Jl. KH. Zainul Arifin No.7, Madras Hulu, Medan

Opening hours: Monday – Sunday, 11am – 09pm

Products sold: Coffee, machines & accessories  

Services: Coffee tasting, recycling

Mall Kepala Gading 3 pop-up boutique

Location: Mall Kepala Gading 3, Ground Floor,

Jl. Boulevard Raya No.13, Jakarta Utara

Opening hours: Monday – Sunday, 11am – 09pm

Products sold: Coffee, machines & accessories  

Services: Coffee tasting, recycling

Grand Indonesia pop-up boutique (12 July - 12 August)

Location: Grand Indonesia, Ground Floor,

Jl. M.H. Thamrin No.1, Menteng, Jakarta Pusat

Opening hours: Monday – Sunday, 11am – 09pm

Products sold: Coffee, machines & accessories  

Services: Coffee tasting, recycling

Nespresso Customer Service

Please see our frequently asked questions regarding Nespresso products and services below. If you are unable to find the answer to your question, our Coffee Specialists are available Monday to Sunday, 10am to 7pm to assist you.

Call us at 1500498 (Monday to Sunday, 10am – 7pm)
Send us an email at club.indonesia@nespresso.co.id

Please find below an overview of the most frequently asked questions to Nespresso's Customer Relationship Centers. We hope that we can assist you with an answer to your query directly.

Frequently Asked Questions

COFFEE AND MACHINE INFORMATION

Where can I buy Nespresso capsules?
How much do the capsules cost?
What are the Limited Editions from Nespresso?
Learn more
Frequently Asked Questions

ORDERS AND DELIVERY

What are the available modes of payment on the website?
What are the available delivery options on the website?
How can I order Nespresso capsules?
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Frequently Asked Questions

ONLINE SUPPORT

I forgot my password. What should I do?
How can I change my email address?
How can I change my delivery and/or billing address?
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Frequently Asked Questions

PRODUCT ISSUE

I have received damaged/defective products. What should I do?
There is a change in the coffee taste of my capsules
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Frequently Asked Questions

MACHINE SUPPORT

How long is the Nespresso warranty?
I have a technical question around my machine. Who can I ask?
How much does a repair cost?
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Frequently Asked Questions

BRAND & PROMOTIONS

What is Nespresso Welcome Offer?
Does Nespresso offer Fair Trade coffee?
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Frequently Asked Questions

RECYCLING

How does Nespresso recycle the capsules?
How can I recycle my capsules?
Learn more