Repair Services / Loan
We offer the Machine Assistance Package
The Machine assistance package* is offered to you if your machine requires repair and is within the 2 years warranty. This package includes:
- The collection of your Nespresso machine from your home or an address of your choice
- The loan of a Nespresso machine for the repair period (subject to availability)
- Repair of your Nespresso machine and a full check of its components
- Return of your Nespresso machine to the same collection address
- A further 6 months repair warranty after the return of your Nespresso Machine
Call us at 1500498 , Monday to Sunday (10am- 7pm) for more details *terms and conditions apply
How to claim under your machine warranty
All Nespresso Machines and Aeroccino are covered by a 2-year warranty from the purchase date. You can claim against your warranty under the following terms and conditions:
- The machine warranty is registered under a local Nespresso membership account. You must ensure you have created a Nespresso account and registered your machine details.
- The machine has not been damaged resulting from the use of non-Nespresso capsules or other nonstandard components.