Nespresso Assistance

In case you need immediate assistance with your machine, choose the model of your machine and let us guide you through our videos.

Select your machine

  • Zenius

  • Gemini

  • Aguila

Maintenance

  • Descaling Your Machine

    1 min

  • Directions for using your machine

    1 min

  • How to install a filter

    1 min

  • Descaling Your Machine

    1 min

  • Directions for using your machine

    1 min

  • How to install a filter

    1 min

Maintenance

  • How to use milk

    1 min

  • Directions for use

    1 min

  • How to use milk

    1 min

  • Directions for use

    1 min

Gemini

Maintenance

  • Air regulation

    1 min

  • End of day cleaning

    1 min

  • Air regulation

    1 min

  • End of day cleaning

    1 min

Preparing Recipes

  • Basics about milk and the secret of the perfect foam

    1 min

  • Preparing coffee and milk recipes

    1 min

  • Preparing coffee and milk recipes

    1 min

  • Golden rules

    1 min

  • Basics about milk and the secret of the perfect foam

    1 min

  • Preparing coffee and milk recipes

    1 min

  • Preparing coffee and milk recipes

    1 min

  • Golden rules

    1 min

Aguila

Accessories for your machines

OUR SERVICES

  • MACHINE ASSISTANCE
    Technical assistance can be provided over the phone, however if a technician is required this can be provided on site within 2 working days
  • CUSTOMER CARE
    Coffee Specialists are available Monday to Friday, 9am – 6pm via phone to assist you with all your coffee needs
  • MACHINE LOAN
    Receive a temporary replacement machine during the maintenance of your own machine.*
    *Suject to availability, if your machine cannot be repaired on site

Nespresso Assistance

Do you need immediate assistance for your machine ?

Call us on 1500498 for immediate troubleshooting assistance

Available from Monday to Friday, 9am to 6pm


Contact us